Download Information

Why should I download?

Downloads do not have any delivery charges.

What will I get when I download a product?

You will get a file containing all of the music and text for that product. The music is in mp3 format and the text is in a pdf file.

How do I download the product?

After you buy the product, you will be sent an email. Allow up to half an hour for this to come through although usually it will appear after a few minutes.
In the email there will be a link that will allow you to download the product.
When you follow that link you will be taken to the download page.
On that page you must agree to the download product licence.
Once you agree to that, you will be able to click the 'Download' button.
That will start your download: the computer will ask where you want to save the file (the default is the 'My Documents' folder but you can choose a different one if you prefer).
The file will be saved with the filename and the extension .zip (myproduct.zip for example).

How long will the download take?

It depends on the speed of your internet connection. Typically the products are 40MB files which should take about 4 or 5 minutes on a reasonable broadband connection. Download speeds can vary considerably though, so it may take longer.

How do I get the files?

The .zip file is an archive containing all of the files that make up the product.
You can extract these files by double clicking on the .zip file, or by right-clicking the file and choosing 'Extract All...' (for Microsoft Windows)

How do I use the files?

You can use the files by double clicking on them to play or read them.
The mp3 files will normally be played by Windows Media Player (although your computer may have a different program set up to play the mp3 files).
The pdf files can be read by any appropriate pdf reader such as Adobe Acrobat Reader (if you don't have a pdf reader you can get the Acrobat Reader here).

Can I print the pdf files?

Yes, pdf readers can print files. The printed versions should be very similar to the on-screen versions (just how similar will depend on your printer).

Can I make a CD of the music?

Yes. In Windows Media Player there is a menu option 'Copy to CD or Device' which allows you to use mp3 files to create a music CD. If you have older versions of Windows, you may not have this option, in which case you can use CD burning software to create your music CDs (such as ExpressBurn, which is free).